ATOL exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline.
As a fully bonded ATOL holder, our accounts are subjected to regular checks by the Civil Aviation Authority.
Air Travel Organisers License (ATOL)
Selective Asia is a fully licensed and bonded tour operator. We hold ATOL license # 9203, issued by the Civil Aviation Authority (CAA). ATOL - which is short for 'Air Travel Organisers Licensing' - exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline.
If you live in the UK and you are booking any flights (international or domestic) in addition to any ground arrangements (such as tours, hotels, guides etc) then your entire holiday will be protected by our ATOL license.
Many of the flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.
If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:
Association of Bonded Travel Organisers Trust Limited (ABTOT)
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Selective Asia Ltd, and in the event of their insolvency, protection is provided for the following:
- non-flight packages and
- flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU*.
* Please note that flight inclusive packages that commence within the EU but outside of the UK will continue to be covered by ABTOT until the renewal of Selective Asia Ltd ATOL number 9203 in September 2018 in accordance with the transition period authorised by the Civil Aviation Authority.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Selective Asia Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
Scheduled Airline Failure Insurance (SAF)
Schedule Airline Failure insurance protects many of our clients in the event of an airline going out of business. Selective Asia offers this cover free of charge through our corporate policy. The cover applies to any scheduled airline flight ticket (i.e not low-cost operators such as Air Asia) that originates in the UK and is protected under our ATOL license which will be clearly marked on your invoice. The insurance becomes valid only once a ticket has been paid in full and issued . This is not a travel insurance policy.
Asia Pacific Travel Partner (APTP)
Selective Asia is a member of the Asia Pacific Travel Partner (APTP). APTP is a not-for-profit travel trade association serving government tourist offices, airlines, hotels and other travel-related companies throughout the Pacific Asia region. APTP's mission is to enhance the growth, value and quality of Pacific Asia travel and tourism for the benefit of its membership. APTP has long been an advocate of balancing growth with responsible conservation measures. For further details visit the APTP website
UK FCO's Travel Aware
As a member of the UK's Foreign & Commonwealth Office's Travel Aware we are part of a select number of responsibly operating travel businesses who ensure that our clients are directed to up-to-date travel advice on destinations around the globe. Find out more at www.gov.uk/travelaware