Your Financial Protection

Air Travel Organisers License (ATOL)

Selective Asia is a fully licensed and bonded tour operator. We hold ATOL license # 9203, issued by the Civil Aviation Authority (CAA). ATOL - which is short for 'Air Travel Organisers Licensing' - exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline.

If you live in the UK and you are booking any flights (international or domestic) in addition to any ground arrangements (such as tours, hotels, guides etc) then your entire holiday will be protected by our ATOL license.

Many of the flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.

If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:

www.atol.org.uk/ATOLCertificate


APTP (Asia Pacific Travel Partner)

Selective Asia is a member of the Asia Pacific Travel Partner (APTP). APTP is a not-for-profit travel trade association serving government tourist offices, airlines, hotels and other travel-related companies throughout the Pacific Asia region. APTP's mission is to enhance the growth, value and quality of Pacific Asia travel and tourism for the benefit of its membership. APTP has long been an advocate of balancing growth with responsible conservation measures. For further details visit the APTP website


Know before you go

See the latest Foreign & Commonwealth Office travel advice at www.gov.uk/knowbeforeyougo 


abtot

Association of Bonded Travel Organisers Trust Limited (ABTOT)

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Selective Asia Limited and in the event of their insolvency, protection is provided for the following:

1. non-flight packages commencing in and returning to the UK;

2. non-flight packages commencing and returning to a country other than the UK; and

3. flight inclusive packages that commence outside of the UK and Republic of Ireland, which are sold to customers outside of the UK and Republic of Ireland.  *

1, 2 and 3 provides for a refund in the event you have not yet travelled.  1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Selective Asia Limited.

ABTOT provides protection for flight inclusive bookings providing those flights do not originate from the UK or Ireland. Customers from the UK and Ireland who make a booking including flights in Asia are protected. The only instance where a flight inclusive booking would not be protected by ABTOT is if the flight originated from the UK or Ireland.


Scheduled Airline Failure Insurance (SAF)

Schedule Airline Failure insurance protects many of our clients in the event of an airline going out of business. Selective Asia offers this cover free of charge through our corporate policy. The cover applies to any scheduled airline flight ticket (i.e not low-cost operators such as Air Asia) that originates in the UK and is protected under our ATOL license which will be clearly marked on your invoice. The insurance becomes valid only once a ticket has been paid in full and issued . This is not a travel insurance policy.


Thailand Specialists

Our staff have all passed the Tourism Authority of Thailand Training Programme. This level of expertise ensures that your holiday is being created by accredited specialists.


'ATOL exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline.'

'As a fully bonded ATOL holder, our accounts are subjected to regular checks by the Civil Aviation Authority.'