What's being said
We ask all our clients to complete a short survey when returning from their holiday,
to help us ensure that we stay fully up-to-date and in touch with every detail of
the destinations we specialise in and the holidays we create. We're really proud
of the generally excellent feedback we receive, and on the few occasions that it's
not as good as we'd hoped, we respond proactively, making sure that the problem
doesn't happen a second time. more
This data is generated from 100% real time unedited client feedback. We store all
our customer surveys in full for a minimum of one year, and guarantee their authenticity.
91% of guests rated their overall holiday experience.
85% of returning guests that scored their consultant with the highest
The percentage of clients rating their guides as excellent.
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