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Help and FAQ's

Help and FAQ�s

Below you will find a series of drop box�s offering answers to the most commonly asked questions and shortcuts for those of you a little short of time. This area of the site (as with most other areas) is constantly updated in order to offer the most up to date answers to the more pressing questions.

Our trips:

You can always find a link through to the trips we offer; in the top right handed corner of each page. The search facility allows you to search by �theme� or by country. You will also find details within �Our Trip Style� and �Why Selective Asia�.

Research:

Both �Plan your holiday� and �Once You Have Booked� include a multitude of information on the trips and destinations that we offer. From detailed destination information to safety precautions, from shopping tips to how to stay in touch�it�s all there.

Selective Asia � the company

Our trips

Asia General

For help with navigation of this website, please use the site map

If you still cannot find the answer to your query, then please do not hesitate to contact us either by email, or call during office on +44 (0)1273 670 001.

The Operator

What are the key differences between you and other operators?

We don�t know of any other operator that offers such a combination of well constructed and innovative itineraries. Our # 1 aim is to ensure that all our guests experience a region rather than just pass through it. We offer a style of travel that ensures you don�t miss any of the good bits and whilst we obviously ensure the itineraries are great value, this is never at the expense of your experience.
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Is my money safe with you?

We are an ATOL bonded agent and therefore any packages booked with us are protected under our ATOL agreement. This means that in the unlikely event of Selective Asia or an airline becoming insolvent, your money is protected by the CAA. For further details - click here
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Do you have local offices within Asia?

We use a total of eleven offices throughout the region, run by a team of local travel partners.
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Can we talk with a member of your staff?

You certainly can. Our specialist consultants are available during office hours to answer any queries you may have. Call on +44 (0)1273 670 001. Alternatively you can email us here
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The trips

Are these group tours?

Not at all. At Selective Asia we arrange only private, tailor-made holidays, providing you with your own driver and guide. There may well be occasions when you are on board a boat or attanding a cooking school with others, but the majority of the time it will just be you and your choice of companions.
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Will we get much free time or is it a strict itinerary?

The activities included are scheduled to a rough timetable, however this is your holiday and you dictate the pace and points of interest. One of the great advantages of not travelling on a group tour is that you don�t have others waiting for you and, in turn, you don�t wait for them. For example, if you want more time to enjoy the Old Quarter in Hanoi and you don�t mind missing out on the Temple of Literature then that�s what you�ll do.
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Will I have the same guide throughout the trip?

In some instances yes and in some no. You will always be benefiting from the attention of local guides and therefore there may be changes as you move through a country or countries. After all, a guide from Bangkok will not necessarily be able to tell you all there is to know about Phnom Penh.
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Is there an age limit for these trips?

No there is not. We offer a wide range of itineraries, meaning that there is always going to be a trip to suit everyone�s abilities and preferences. We also offer a full range of family itineraries that are specifically created with young children in mind.
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Are these trips more expensive than group tours?

In most cases they are cheaper. By dealing with Selective Asia you are dealing directly with the operator, rather than going via a travel agent. We offer you expertise and local know-how whilst you make the savings.
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What standards of hotel do you use?

We offer a range of hotels and accommodation. Please visit our accommodation standards section for full details.
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What is the minimum and maximum group size?

How long is a piece of string?! We can arrange travel plans for an individual and we can provide for groups of over 100 if required.

If you wish to travel alone; let us know the itinerary you are interested in or the specific destinations you would like to visit and we will tailor a programme for you.

For large groups; our ability to provide bespoke trips means that we can create almost any trip, for any group size. In these instances we aim to provide you with a quote within two working days.
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Do we have to do one of the set itineraries you offer?

No you do not. If nothing suits; we offer a fully tailor-made service � you tell us what you want and we'll create the holiday for you. We always aim to provide you with a quote within one working day.
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Can I bring the children?

In short � yes! We offer a range of specifically created family holidays. These trips offer the perfect balance of activities and free time for all the family to enjoy. You get to see the sites and pursue your interests, whilst there is plenty for the kids as well�water parks, elephant riding, river rafting to name a few.
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How will I be getting around?

Private transport is provided throughout. The style and size will depend on the number in your group and the region you are travelling in. All vehicles are modern and well serviced. More details
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Asia

I have not travelled in Asia before � will I like it?

You have certainly conytacted the right operator. Our carefully constructed itineraries will show you the very best of the countries you are visiting, whilst making the trip a safe and stress free experience.
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I cannot speak any Asian language, is this a problem?

Absolutely not. Firstly you are with your guide and he or she is your �key� to the region. You will also find that English and in places, French, is widely spoken with varying degrees of proficiency.
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Will the children like Asia?

Asia is an ideal destination for children, they will undoubtedly find it fascinating. The entire region is overflowing with unbelievable temples and amazing historical sites (that they actually get to interact with, rather than stand behind a rope as is the case throughout much of Europe) as well as a range of exciting activities such as elephant trekking and river-rafting. A Selective Asia journey will bring geography lessons alive and introduce the young to new cultures.
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What if I don�t like the Asian food?

Firstly we�d be surprised, but it wouldn�t be the first time, so don�t worry; throughout Asia it is never hard to find some dishes you�ll be more accustomed to. This may be a little harder on some of our more adventurous trips that include activities such as village-stays. In these instances you may want to take a few packs of plain noodles just in case � it is easy to purchase these locally.
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Do you offer information on any current issues within Asia?

Yes we do - click here
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